General Nintendo Switch Troubleshooting

If you’re experiencing an issue with Samurai Jack: Battle Through Time on your Switch, we recommend starting with some basic troubleshooting steps:

Restart your Nintendo Switch

1. Hold down the power button for three seconds
2. Navigate to Power Options and select Restart

Check for a update for Battle Through Time

1. Highlight Samurai Jack: Battle Through Time on your Switch home screen
2. Press + or - and select Software Update via the internet

Check for corrupt data on your Nintendo Switch

1. From the home screen, navigate to System Settings
2. Select Data Management then Software
3. Locate Samurai Jack: Battle Through Time
4. Select Check for Corrupt Data

Uninstall and reinstall Samurai Jack: Battle Through Time

1. Highlight Samurai Jack: Battle Through Time on your home screen
2. Press + or - and select Manage Software
3. Select Delete Software
4. Re-download Samurai Jack: Battle Through Time

If none of the steps above fix your problem, let us know. You can contact us directly by clicking here, or below:

https://adultswimgames.zendesk.com/hc/en-us/requests/new

You can also email us at [e-mail]